Privacy notice
This page explains how we use the information you provide when you submit a booking request or contact us for support.
What we collect
When you request a booking or send a message, we may collect details such as your name, email, phone number, preferred date, group size, and the information you share in your message.
Why we use it
We use your information to review availability, confirm next steps, and respond to questions. We may also send email updates related to your request or support inquiry.
Data sharing
We only share relevant details with partners involved in fulfilling the experience you requested—so they can coordinate timing and preparation.
Your choices
You can control communications related to your request by adjusting your email preferences when you receive messages, and by contacting our support team if you have questions.
Retention and protection
We aim to keep information only as long as it’s needed to manage requests, handle support, and comply with applicable obligations. We take reasonable steps to protect personal information from unauthorized access.
Questions about privacy
If you’d like help understanding how your information is used, please reach out through our support page.